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October 25th, 2018
Executives Round-table: IBM Cloud, The Enterprise Cloud Platform

 

IBM and InfoFabrica have demostrated the business value of IBM Cloud platform and InfoFabrica's professional and Managed Services.

InfoFabrica's offerings:

•Proven expertise and experience -  Certified skill sets to meet your infrastructure need, from Cloud practices, networking, security and storage to business continuity and recovery.
•Access to newer technologies – In addition to an extra team of IT experts, we offer  access to the latest technology and business-grade solutions that maintain uptime and profitability, such as remote monitoring and management (RMM), backup and disaster recovery (BDR) and cloud computing.
•Peace of mind – We provide 24x7x365 coverage and you do not have to worry about what the state your IT environment will be when you commute in to work each morning
•Competitive offerings from best-of-breed technology partners - Partnering with key technology partners to bring you the most effective and best-fit solutions and receive priority attention.

 

IFF Managed Services Offering - Summary

Professional Services

Remote Monitoring

Reporting and Incident Management

Backup and Recovery

Support Services

Service Desk

•Cloud Readiness Assessment
•Cloud Consultancy
•Cloud Migration
•Cloud setup and provisioning
•Vmware vSphere setup and provisioning
•Vmware NSX consultancy and implementation
•etc
•24/7 monitoring of all applications and performance parameters.
•Critical Event monitoring
•CPU performance, Disk usage, Memory usage
•Connectivity performance monitoring
•Routers, Switches and Firewall monitoring
•Product lifecycle management
•Patch management and firmware updates
 
•Weekly / Monthly / Quarterly / Annual reports
•Fault and remediation reports
•Utilisation reports
•Event alerts and ticket logging
•Problem diagnosis and remediation
•8/5 , 24/7, SLA backed delivery
•End-to-End, multivendor backup application and infrastructure management
•DR testing and incident support

 

•Cloud support services
•Network incident support
•Storage incident support
•Consultancy and Architecture

 

ØBy tokens, incidents, credits, devices and etc.
•24/7/365 NOC to handle calls
•Manage requests and dispatch calls to correct internal IT.

 

Workshop dated October 25, 2018 | Hosted by Digi InfoFabrica, partnership with IBM, at Park Hyatt Saigon Hotel